Industry Regulations

Stay informed and stay compliant by protecting your business and making sure all of your calls get answered.

December 11, 2024
New California Law Addresses Digital Purchase Disclosures
Starting January 1, 2025, California's AB 2426 will enforce stricter Digital Purchase Disclosures, requiring sellers to clearly state when consumers are merely obtaining a revocable license rather than full ownership of digital goods. This law aims to eliminate misleading advertising practices and ensure transparency in digital transactions.
December 2, 2024
Supreme Court to Further Examine Agency Authority in TCPA Case
The Supreme Court is set to resolve a critical question regarding the Hobbs Act's requirement for district courts to defer to the FCC’s interpretation of the TCPA. This decision could reshape agency authority and impact TCPA-related litigation significantly. Businesses should stay alert as this ruling may alter compliance requirements across jurisdictions.
November 15, 2024
FTC Takes Action Against Sitejabber for Misleading Consumer Reviews
The FTC has taken action against Sitejabber, an AI-driven review platform, for publishing misleading consumer reviews. Allegedly, Sitejabber allowed businesses to inflate their star ratings and review counts through deceptive means. This case emphasizes the importance of transparency in AI-managed consumer feedback systems.
November 8, 2024
State Privacy Laws: Key Requirements and Compliance Strategies
Learn how to navigate the complex landscape of state-level consumer privacy laws in the U.S. with insights into compliance requirements for 2025 and beyond. Understand your obligations and stay informed as more states adopt data privacy regulations.
October 31, 2024
An In-Depth Look at Tracebacks
Tracebacks are the telecommunications industry's answer to the surge in illegal robocalls, tracing calls back to their origin to identify responsible parties. Initiated by the TRACED Act of 2019, Tracebacks have become a crucial tool for combating scam and abusive calls. The Industry Traceback Group (ITG) spearheads these efforts, working with service providers and law enforcement to pinpoint the sources of suspicious call traffic.
October 23, 2024
A Closer Look at the FTC’s new Click-to-Cancel Rule
The FTC's new Click-to-Cancel rule mandates that canceling a subscription must be as easy as signing up, targeting deceptive practices in negative option programs. This regulation expands across all marketing forms, ensuring clear disclosures and simple cancellation mechanisms.
August 6, 2024
Beware of CEMA Class Action Lawsuits
Explore the impact of Washington State's Consumer Electronic Mail Act (CEMA) on refer-a-friend programs. Learn about recent class action lawsuits, key legal considerations, and how companies can avoid potential liabilities in text-based marketing campaigns.
August 22, 2024
FCC Seeks to Enhance Robocall Mitigation Database Filings
The FCC aims to bolster the Robocall Mitigation Database with stricter filing requirements for voice service providers. Proposed changes include mandatory updates, multi-factor authentication, and unique identification numbers to enhance data accuracy and compliance.
July 26, 2024
FCC Proposes New Rules Governing AI Calls
The FCC has proposed new rules to govern AI Calls, aiming to curb illegal and unwanted robocalls while supporting beneficial uses of AI. This initiative seeks to define AI-generated calls and enforce disclosure requirements for transparency.
June 28, 2024
How Challenges to the FCC’s Universal Service Fund Could Impact Your Company
Legal challenges to the FCC’s Universal Service Fund (FUSF) could disrupt affordable telecommunications for low-income and rural Americans. This shift may hinder digital marketing efforts by reducing engagement and shrinking potential leads
August 21, 2024
A Closer Look at California’s Hidden Fees Statute
Starting July 1, 2024, California's Hidden Fees Statute will make it illegal to advertise prices without including all mandatory fees. This law targets deceptive "drip pricing" practices in industries like airlines, hotels, and food delivery services. Businesses must ensure advertised prices reflect the total cost to comply with this new regulation.
March 18, 2024
FCC and Georgia Sign Robocall Memorandum of Understanding (MoU)
Discover how the FCC and Georgia unite through a Memorandum of Understanding (MoU), joining 49 other states against illegal robocalls.
November 22, 2023
FCC Launches Inquiry to Help Understand AI’s Impact on the TCPA
The FCC asks for public input on rulemaking for AI in communications, including addressing AI-generated calls and texts under the TCPA.
April 19, 2023
STIR/SHAKEN - The FCC’s Response to Caller ID Spoofing
Caller Id Spoofing has led to the development of STIR/SHAKEN. A revolutionary solution to protect your calls from scammers and fraudsters.
April 19, 2023
A Comprehensive Guide to Call Blocking Notifications: Understanding SIP Codes 603, 607, and 608
Delve into SIP codes 603, 607, and 608 to provide you with a thorough understanding of their implications on-call delivery and your Caller ID reputation.
April 19, 2023
'Scam Likely' Caller ID Fix And How To Improve Your Reputation
If you utilize any type of dialer, your number might be incorrectly marked as "spam likely, scam likely, or potential spam". Learn how to fix your Caller IDs.
April 19, 2023
Explaining Caller ID: What It Is and How It Works
Learn about caller ID spoofing and CNAM. Keep track of your caller ID status and reputation to ensure your calls are answered.
April 19, 2023
The Ultimate Guide to Ensuring Your Calls are Displayed as "Verified Calls" by Carriers
As a business owner or marketer, "spam likely" is not the label you want your potential customers to see when you call.
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