Compliance

Stay informed and stay compliant by protecting your business and making sure all of your calls get answered.

December 11, 2024
New California Law Addresses Digital Purchase Disclosures
Starting January 1, 2025, California's AB 2426 will enforce stricter Digital Purchase Disclosures, requiring sellers to clearly state when consumers are merely obtaining a revocable license rather than full ownership of digital goods. This law aims to eliminate misleading advertising practices and ensure transparency in digital transactions.
November 15, 2024
FTC Takes Action Against Sitejabber for Misleading Consumer Reviews
The FTC has taken action against Sitejabber, an AI-driven review platform, for publishing misleading consumer reviews. Allegedly, Sitejabber allowed businesses to inflate their star ratings and review counts through deceptive means. This case emphasizes the importance of transparency in AI-managed consumer feedback systems.
November 8, 2024
State Privacy Laws: Key Requirements and Compliance Strategies
Learn how to navigate the complex landscape of state-level consumer privacy laws in the U.S. with insights into compliance requirements for 2025 and beyond. Understand your obligations and stay informed as more states adopt data privacy regulations.
October 23, 2024
A Closer Look at the FTC’s new Click-to-Cancel Rule
The FTC's new Click-to-Cancel rule mandates that canceling a subscription must be as easy as signing up, targeting deceptive practices in negative option programs. This regulation expands across all marketing forms, ensuring clear disclosures and simple cancellation mechanisms.
September 25, 2024
CPPA Provides Guidance for Businesses to Avoid Dark Patterns
The California Privacy Protection Agency has issued an advisory to help businesses avoid using Dark Patterns when obtaining consumer consent. These deceptive interfaces subvert user autonomy and invalidate consent under the CCPA. Companies must now ensure their methods for collecting personal information are transparent and fair, or face increasing regulatory scrutiny.
September 13, 2024
Mid-Year 2024 Marketing Law Summary
Dive into the transformative landscape of marketing law in 2024. Discover the pivotal FCC rule changes, groundbreaking court rulings, and new state laws reshaping how companies conduct business. Stay ahead with this essential mid-year summary.
August 6, 2024
Beware of CEMA Class Action Lawsuits
Explore the impact of Washington State's Consumer Electronic Mail Act (CEMA) on refer-a-friend programs. Learn about recent class action lawsuits, key legal considerations, and how companies can avoid potential liabilities in text-based marketing campaigns.
August 22, 2024
FCC Seeks to Enhance Robocall Mitigation Database Filings
The FCC aims to bolster the Robocall Mitigation Database with stricter filing requirements for voice service providers. Proposed changes include mandatory updates, multi-factor authentication, and unique identification numbers to enhance data accuracy and compliance.
July 26, 2024
FCC Proposes New Rules Governing AI Calls
The FCC has proposed new rules to govern AI Calls, aiming to curb illegal and unwanted robocalls while supporting beneficial uses of AI. This initiative seeks to define AI-generated calls and enforce disclosure requirements for transparency.
August 21, 2024
A Closer Look at California’s Hidden Fees Statute
Starting July 1, 2024, California's Hidden Fees Statute will make it illegal to advertise prices without including all mandatory fees. This law targets deceptive "drip pricing" practices in industries like airlines, hotels, and food delivery services. Businesses must ensure advertised prices reflect the total cost to comply with this new regulation.
March 18, 2024
FCC and Georgia Sign Robocall Memorandum of Understanding (MoU)
Discover how the FCC and Georgia unite through a Memorandum of Understanding (MoU), joining 49 other states against illegal robocalls.
March 7, 2024
ICO UK and the FCC Join Forces Against International Robocalls
FCC and ICO UK join forces to combat global robocalls. Stay compliant, protect consumer privacy, and uphold communication standards.
January 4, 2024
FTC Obtains Injunction Against VoIP Provider for Illegal Robocalls
VoIP provider XCast Labs fined after DOJ files lawsuit on behave of FTC for illegal robocalls, stressing regulatory compliance.
December 14, 2023
FTC Focus Turns to Pixel Tracking, Dark Patterns, and AI
Explore the FTC's intensified efforts under Lina Kahn to combat illegal robocalls and new focus on pixel tracking, dark patterns, and AI ethics.
August 7, 2023
Telemarketing Sales Rule (TSR) - CFPB v. Timemark Solutions, Inc.
The FTC's Telemarketing Sales Rule (TSR) enforcement, CFPB v. Timemark Solutions, Inc., and the importance of TSR compliance training.
August 23, 2024
What is Established Business Relationship (EBR)
Explore the intricacies of Established Business Relationship (EBR) and Prior Express Written Consent (PEWC) in the context of TCPA and FTC's Telemarketing Sales Rule. Learn how these exemptions impact marketing calls and texts.
June 29, 2023
Link Tracking in IOS 17: A Storm Brewing for Lead Generation
Discover how link tracking in IOS 17 is shaking up the lead generation industry and what marketers can do to weather the storm. 🌩️🔗
April 19, 2023
STIR/SHAKEN - The FCC’s Response to Caller ID Spoofing
Caller Id Spoofing has led to the development of STIR/SHAKEN. A revolutionary solution to protect your calls from scammers and fraudsters.
April 19, 2023
A Comprehensive Guide to Call Blocking Notifications: Understanding SIP Codes 603, 607, and 608
Delve into SIP codes 603, 607, and 608 to provide you with a thorough understanding of their implications on-call delivery and your Caller ID reputation.
April 19, 2023
'Scam Likely' Caller ID Fix And How To Improve Your Reputation
If you utilize any type of dialer, your number might be incorrectly marked as "spam likely, scam likely, or potential spam". Learn how to fix your Caller IDs.
April 19, 2023
Explaining Caller ID: What It Is and How It Works
Learn about caller ID spoofing and CNAM. Keep track of your caller ID status and reputation to ensure your calls are answered.
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