Introduction to STIR/SHAKEN
STIR/SHAKEN is a groundbreaking framework designed to authenticate and verify phone calls made over Internet Protocol (IP) networks.It helps combat the increasing prevalence of robocalls and caller ID spoofing by enabling service providers to confirm the legitimacy of calls, protecting customers from malicious actors.
How STIR/SHAKEN works
The STIR/SHAKEN framework consists of two main components: STIR (SecureTelephony Identity Revisited) and SHAKEN (Signature-based Handling of Asserted information using toKENs). Together, they create a robust system for call authentication and verification.
STIR focuses on defining a standard for creating and validating cryptographic signatures for calls. It uses digital certificates, which are issued by a trusted authority, to establish a chain of trust between the calling party and the called party.
SHAKEN, on the other hand, outlines the procedures for service providers to implement STIR. It specifies how the digital signatures should be transmitted and verified during the call setup process. By adhering to the SHAKEN guidelines, service providers can authenticate calls, ensuring a secure calling experience for their customers.
Attestation and Its Impact on Caller ID
Attestation plays a crucial role in the STIR/SHAKEN framework, as it is the process by which service providers vouch for the legitimacy of a call. There are three levels of attestation, each reflecting the degree of trust that a service provider has in the call's origin:
- Full Attestation (A-Level): The service provider has confirmed the caller's identity, relationship, and authorization to use the calling number.
- Partial Attestation (B-Level): The service provider has a relationship with the caller but cannot fully verify that the caller is authorized to use the calling number.
- Gateway Attestation (C-Level): The service provider can only verify that the call originated from their network, with no information about the caller's identity or authorization.
Attestation levels have a direct impact on how calls are treated by receiving service providers and caninfluence whether a call is labeled as spam or not.
Number Verifier's Attestation Checking and Caller ID Reputation Services
NumberVerifier specializes in providing businesses with valuable insights into their calls' attestation levels and caller ID reputation. Our comprehensive services include:
- Attestation Monitoring: Continuously monitor your calls' attestation levels to ensure optimal call quality and deliverability.
- Caller ID Reputation Management: Gain insights into the health of your caller ID reputation and implement best practices to maintain high-quality call experiences.
- Spam Flagging Remediation: Identify and address issues that lead to legitimate calls being flagged as spam, ensuring call deliverability and customer satisfaction.
By leveragingNumberVerifier's services, businesses can proactively manage their calls andmaintain a trusted communication environment for their customers.
Benefits of Using Number Verifier
Choosing NumberVerifier for leveraging the STIR/SHAKEN framework and monitoring attestation levels offers numerous advantages:
- Improved Call Trust: Enhance customer confidence in the accuracy of caller ID information and reduce the likelihood of legitimate calls being flagged as spam.
- Enhanced Reputation: Demonstrate your commitment to providing a secure and reliable calling experience by proactively managing call quality.
- Optimized Call Deliverability: Ensure that your calls are delivered to your customers without being blocked or labeled as spam.
- Increased Phone Call Answer Rates: Boost the likelihood of your calls being answered by maintaining a strong caller ID reputation and reducing the chance of being mislabeled as spam.
NumberVerifier is your go-to solution for harnessing the power of STIR/SHAKEN and attestation levels to manage your caller ID reputation. Our advanced services provide valuable insights and help you proactively manage the quality of your calls, ensuring a secure, trustworthy, and reliable calling experience for your customers. By leveragingNumberVerifier, you can enhance your reputation, optimize call deliverability, and increase phone call answer rates, contributing to better customer relationships and business success. Embrace the power of NumberVerifier and create a safer telecommunications environment for all.
